Effective Date: 01/04/2025
At Fuel Hive, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our app, website, and services.
Fuel Hive is a digital platform that connects individuals and families with local vendors providing steam-prepared meals, supplements, and health-focused convenience products.
Account Info: Name, email, password, phone number
Order Info: Delivery address, preferences, order history
Payment Info: Billing details (processed securely via third-party payment processors)
Device type, browser, IP address
App usage and interactions
Location data (if permission is granted for delivery purposes)
We use your information to:
Provide and improve our services
Process your orders and payments
Communicate with you about your account or purchases
Recommend vendors and products based on your preferences
Send promotional updates (you can opt out at any time)
We process your personal data only where we have a lawful basis to do so, such as:
Your consent
Fulfilling our contractual obligations (e.g., processing orders)
Legal compliance
Our legitimate interest in operating and improving the platform
We never sell your data. We may share your information with:
Vendors: To fulfill your orders
Payment providers: To process payments securely
Delivery partners: To deliver your products
Service providers: For platform hosting, analytics, or customer support
All third parties are bound by data protection agreements.
We keep your data only as long as necessary to provide services and meet legal obligations. You can request deletion of your data at any time.
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion (the "right to be forgotten")
Object to certain processing
Withdraw consent at any time
Request data portability
To exercise your rights, contact us at: info@fuel-hive.com
We use industry-standard encryption, firewalls, and secure servers to protect your personal data. Payment data is processed by PCI-DSS compliant third-party providers.
Fuel Hive is not intended for use by children under 16 without parental consent. We do not knowingly collect data from children under 16.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
If you have any questions or concerns about your data or this policy, please contact:
📧 hello@fuelhive.io
